Client Services

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At Rentsure we value outstanding client service, this is what sets us apart from other car rental insurer companies.

We have a dedicated client service team that assists with our client’s range of requests from lodging a claim through to obtaining a certificate of currency or simply updating your policy information.

Know that your dedicated client service manager will keep you informed of how your claim is progressing and will keep you informed every step of the way until settled.


Rentsure manages its claims with a dedicated claims team whom focus on Motor, Liability and Marine.

Claims Management

At Rentsure, we can provide your rental vehicle company with professional, expert management of all your motor portfolio claims.

Update My Policy

You can be assured that the Rentsure team is always available to keep your insurance policy updated and relevant to your requirements.

Rentsure Finance and Lease

A growing business needs extra resources, giving you the ability to service new customers and expand your fleet.

Rensture App

The Rentsure App has been developed to provide useful information when you need to lodge a claim, check your insurance portfolio details or contact us wherever you are.

Financial Services Guide

Read our Financial Services Guide here. It is designed to assist you in deciding whether to use any of the services provided by Rentsure Pty Limited.


At Rentsure we take our customer complaints very seriously and have a process through which we seek to resolve them, learn about this process here.

CGU Privacy Policy

We ensure reasonable steps (including any measures required by law) to ensure your information is protected and secure. To learn more about how your information is stored, click here.